A decade of Dell repairs, now by post
PostMend was founded by a Dell-certified engineer to give people a faster, more honest alternative to phone queues and local repair shops.
For more than ten years our founder worked as a contract engineer repairing Dell computers — over 10,000 of them. Day in, day out, the same faults came through the door: cracked screens, failed keyboards, webcams and microphones that stopped working, and laptops that simply wouldn't power on.
The pattern was just as clear on the customer side. People with a Dell warranty often didn't know how to use it, or didn't want to spend an afternoon on the phone working through scripted troubleshooting. Others were out of warranty and quoted steep, vague prices by local shops just to look at the machine.
PostMend exists to fix that. You book online, post your laptop to us with a prepaid label, and we handle the rest — a free diagnosis, a clear quote, a fast repair and a tracked return. The same certified expertise, without the hassle, at a fair price.
We back every repair with a complimentary internal dust and fan clean, and offer specialist CPU/GPU repasting for high-end gaming laptops. When a computer has reached the end of its life, we can recycle it responsibly through approved WEEE channels too.
Certified expertise
Every repair is carried out by a Dell-certified engineer — not an outsourced bench tech.
Honesty first
Free diagnostics and clear quotes. If a repair isn't worth it, we'll tell you straight.
Speed that respects your time
We aim to repair the same day your laptop arrives, so you're not left waiting.