PostMend
What we do

Repair services

Specialist Dell laptop repairs by post — diagnosed free, priced clearly and turned around fast. Choose a service to see exactly what's included.

Screen replacement

Cracked glass, dead pixels, flickering or a totally black screen. We fit a Dell-grade replacement panel and colour-test it before return.

£50 labour + panel at costLearn more

Keyboard repair

Unresponsive keys, spill damage or a worn-out keyboard. We replace the keyboard assembly and test every key.

£50 labour + part at costLearn more

Webcam & microphone

Camera not detected, blurry image, or a microphone that won't pick up. We diagnose driver vs hardware faults and repair accordingly.

£50 labour + part at costLearn more

No power / won't boot

No lights, no boot, or shuts down randomly. Free diagnostics pinpoint the fault — charging circuit, battery, board or RAM — before any quote.

Free diagnostics, then £50 labour + partsLearn more

Cosmetic damage

Dented chassis, a cracked palmrest or lid, scuffed casing or a broken hinge cover. We replace damaged casing and trim parts so your laptop looks the part again.

£50 labour + parts at costLearn more

CPU & GPU repaste

Overheating, throttling or loud fans on Alienware and high-end gaming laptops. We strip, clean and repaste the CPU and GPU with premium compound and verify temperatures under load.

From £75 labour, premium compound includedLearn more

Full service

A complete annual health service for your Dell laptop. We strip it right down, deep-clean the internals, repaste the CPU and GPU with premium compound, clean the fans and heatsink, and finish by cleaning the keyboard and screen. We recommend a full service once a year — over time dust clogs the cooling and the thermal paste dries out, making your laptop run hotter, louder and slower. An annual service keeps it running cool, quiet and optimally for years to come.

From £99 labour, premium compound includedLearn more

WEEE disposal

Beyond economic repair, or just done with it? We dispose of old computers through approved WEEE channels and securely wipe any storage.

Quoted on requestLearn more