Laptop repairs, without the hassle.
Skip the phone queues and troubleshooting. Post us your laptop, and we diagnose it free, repair it the same day and post it back, with a complimentary dust and fan clean every time.
Live repair tracking
Step by step, in real time
- Laptop received
- Free diagnosis complete
- Quote approved
- Repair in progress
- Posted back to you
- Dell-certified engineer
- Free diagnostics
- 12-month warranty
- Insured tracked postage
- Laptops repaired
- 10,000+
- Dell-certified experience
- 10+ yrs
- Most repairs turned around
- Same day
- Diagnostics, every time
- Free
Your repair options
Choose the most convenient way to get your laptop repaired.
In Person
London site visit
Our engineer comes to you across inner London — including evenings and weekends. On-site from £75; after we diagnose, we quote the full price (labour and parts) and you pay in full to book. No need to part with your laptop.
Mail-in
UK Wide
Send your laptop from anywhere in the UK and choose how quickly you need it back. Insured both ways, tracked throughout, and returned to your door — with a complimentary internal clean.
The faults we see every day
Most laptop problems fall into a handful of common faults. Whatever yours is, the process is the same - diagnosed free, quoted clearly, repaired fast.
Cracked or faulty screens
Smashed glass, flickering, lines or a black display - replaced with a manufacturer-grade panel.
No power / won't boot
Dead laptop with no lights or boot? Free diagnostics find the real fault first.
Webcam & mic faults
Camera not detected or a mic that won't pick up - hardware or driver, we fix it.
Keyboard & overheating
Dead keys, spill damage, throttling or loud fans - repaired and repasted.
Six simple steps, fully tracked
From booking to doorstep, you can follow every stage of your repair from your account.
- 1
Book online
Tell us your laptop model and the fault. Create an account so you can track everything in one place.
- 2
Pay for postage
Choose a Royal Mail Special Delivery tier insured to your laptop's value. Pay securely online and we email your prepaid label.
- 3
Free diagnosis
We examine your laptop the day it arrives and send a clear, itemised quote. No surprises.
- 4
You approve
Happy with the quote? Approve and pay securely online. Not for you? We'll return your laptop - you cover the return postage only.
- 5
Same-day repair
We aim to repair the day we receive it, including a complimentary dust and fan clean.
- 6
Tested & reported
Before it ships we run full diagnostics and send you a test report confirming the repair passed every check.
- 7
Tracked back to you
Your laptop is posted back, insured and tracked. Watch every step from your account.
A professional service, not a back-room fix
We built this around the things customers tell us matter most - transparency, speed and trust.
Free, honest diagnostics
We examine every laptop free of charge and send a clear, itemised quote. Decline it and you pay return postage only - nothing else.
Flat-rate £50 labour
Simple, transparent pricing. £50 labour on standard repairs. You only pay for parts at the price we source them.
Complimentary clean
Every repair includes a full internal dust and fan clean - so your laptop runs cooler and quieter for free.
Same-day turnaround
We aim to repair every laptop the day it arrives, so you're without it for as little time as possible.
Insured, tracked postage
Pick a Royal Mail Special Delivery tier insured to your laptop's value. Same level of cover both ways.
Dell-certified expertise
A Dell-certified engineer with 10+ years and 10,000+ repairs behind every job. Professional service, every time.
CPU & GPU repasting for gaming laptops
Alienware and high-end gaming laptops run hot. We strip, clean and repaste the CPU and GPU with premium compound - liquid metal on request - and give you a before/after load-temperature report. The fan and heatsink clean is on us.
- Lower load temperatures and less thermal throttling
- Quieter fans and a cooler chassis
- Premium compound; liquid metal available on request
- Documented before/after temperature report
Everything we offer
Repairs, premium thermal work and responsible recycling - all by post.
Guides from the workshop
Practical laptop and Windows how-tos from our engineer — fix it yourself, or know what to expect before you book.
Ready to get your laptop fixed?
Book online in minutes. Free diagnostics, insured Royal Mail postage and same-day repair - tracked every step of the way.