Dell laptop repairs, without the hassle.
Skip the phone queues and troubleshooting. Post us your Dell laptop — we diagnose it free, repair it the same day and post it back, with a complimentary dust and fan clean every time.
- Dell-certified engineer
- Free diagnostics
- 12-month warranty
- Insured tracked postage
Live repair tracking
Ref. RBP-2048 · XPS 15
- Laptop received
- Free diagnosis complete
- Quote approved
- Repair in progress
- Posted back to you
- Laptops repaired
- 10,000+
- Dell-certified experience
- 10+ yrs
- Most repairs turned around
- Same day
- Diagnostics, every time
- Free
The faults we see every day
Most Dell laptop problems fall into a handful of common faults. Whatever yours is, the process is the same — diagnosed free, quoted clearly, repaired fast.
Cracked or faulty screens
Smashed glass, flickering, lines or a black display — replaced with a Dell-grade panel.
No power / won't boot
Dead laptop with no lights or boot? Free diagnostics find the real fault first.
Webcam & mic faults
Camera not detected or a mic that won't pick up — hardware or driver, we fix it.
Keyboard & overheating
Dead keys, spill damage, throttling or loud fans — repaired and repasted.
Six simple steps, fully tracked
From booking to doorstep, you can follow every stage of your repair from your account.
- Step 1
Book online
Tell us your Dell model and the fault. Create an account so you can track everything in one place.
- Step 2
Post it free
We email you a prepaid, insured shipping label. Box it up, drop it off — inbound postage is on us.
- Step 3
Free diagnosis
We examine your laptop the day it arrives and send a clear, itemised quote. No surprises.
- Step 4
You approve
Happy with the quote? Approve and pay securely online. Not for you? Pay return postage only — nothing else.
- Step 5
Same-day repair
We aim to repair the day we receive it, including a complimentary dust and fan clean.
- Step 6
Tracked back to you
Your laptop is posted back, insured and tracked. Watch every step from your account.
A professional service, not a back-room fix
We built this around the things customers tell us matter most — transparency, speed and trust.
Free, honest diagnostics
We examine every laptop free of charge and send a clear, itemised quote. Decline it and you pay return postage only — nothing else.
Flat-rate £50 labour
Simple, transparent pricing. £50 labour on standard repairs. You only pay for parts at the price we source them.
Complimentary clean
Every repair includes a full internal dust and fan clean — so your laptop runs cooler and quieter for free.
Same-day turnaround
We aim to repair every laptop the day it arrives, so you're without it for as little time as possible.
Insured, tracked postage
We send a prepaid inbound label and return your laptop fully insured and tracked, both ways.
Dell-certified expertise
A Dell-certified engineer with 10+ years and 10,000+ repairs behind every job. Professional service, every time.
CPU & GPU repasting for gaming laptops
Alienware and high-end gaming laptops run hot. We strip, clean and repaste the CPU and GPU with premium compound — liquid metal on request — and give you a before/after load-temperature report. The fan and heatsink clean is on us.
- Lower load temperatures and less thermal throttling
- Quieter fans and a cooler chassis
- Premium compound; liquid metal available on request
- Documented before/after temperature report
Trusted by Dell laptop owners
“Booked Monday, posted it free, had my XPS screen replaced and back by Thursday. Tracking kept me updated the whole way.”
“My Alienware was throttling badly. The repaste dropped my temps massively and they cleaned the fans for free.”
“Diagnosis was free and the quote was honest — cheaper than my local shop quoted just to look at it.”
Everything we offer
Repairs, premium thermal work and responsible recycling — all by post.
Screen replacement
Cracked, flickering or black display fixed.
£50 labour + panel at costKeyboard repair
Sticky, dead or unresponsive keys replaced.
£50 labour + part at costWebcam & microphone
Camera or mic not detected? We fix it.
£50 labour + part at costNo power / won't boot
Dead laptop diagnosed and revived.
Free diagnostics, then £50 labour + partsCosmetic damage
Dents, scuffs, cracked casing and worn lids restored.
£50 labour + parts at costCPU & GPU repaste
Premium thermal service for gaming laptops.
From £75 labour, premium compound includedFull service
A yearly deep clean and repaste to keep your laptop at its best.
From £99 labour, premium compound includedWEEE disposal
Recycle an old laptop responsibly.
Quoted on requestReady to get your Dell laptop fixed?
Book online in minutes. Free diagnostics, a prepaid postage label and same-day repair — tracked every step of the way.