Service
Cosmetic damage repair
Dented chassis, a cracked palmrest or lid, scuffed casing or a broken hinge cover. We replace damaged casing and trim parts so your laptop looks the part again.
12-month warranty10,000+ repairsDell-certified engineerSame-day repair target
What's included
- Casing, palmrest, lid and bezel replacement
- Hinge and screw-mount damage assessed
- Genuine-grade replacement parts
- Complimentary internal dust and fan clean with every repair.
- Backed by a 12-month warranty on every repair.
How it works
Book online and choose a Royal Mail Special Delivery tier insured to your laptop's value. Pay securely and we email your prepaid label. Once your laptop arrives we diagnose the fault free of charge and send a clear, itemised quote. Approve it and we carry out the repair - aiming for same-day turnaround - then post your laptop back, fully tracked.
Frequently asked questions
Is cosmetic damage worth repairing?
If you plan to keep or resell the laptop, yes. A cracked palmrest or broken hinge cover knocks hundreds off the resale value, and a damaged hinge can crack the screen if left. We replace just the affected panels at part-cost.