Service
Webcam & microphone repair
Camera not detected, blurry image, or a microphone that won't pick up. We diagnose driver vs hardware faults and repair accordingly.
12-month warranty10,000+ repairsDell-certified engineerSame-day repair target
What's included
- Hardware vs driver diagnosis
- Camera module or cable replacement
- Tested on a live call before return
- Complimentary internal dust and fan clean with every repair.
- Backed by a 12-month warranty on every repair.
How it works
Book online and choose a Royal Mail Special Delivery tier insured to your laptop's value. Pay securely and we email your prepaid label. Once your laptop arrives we diagnose the fault free of charge and send a clear, itemised quote. Approve it and we carry out the repair - aiming for same-day turnaround - then post your laptop back, fully tracked.
Frequently asked questions
My webcam stopped working after a Windows update - is it hardware?
Often not. We diagnose driver vs hardware faults first. If it's a driver, we fit the correct manufacturer pack at no charge. If it's the camera module or cable, we quote the part and replace it.