PostMend
Laptop repair

Dell laptop repair

Dell laptop repair by a Dell-certified engineer — XPS, Latitude, Inspiron, Vostro, Alienware and G-series. Screen, battery, keyboard, no-power and liquid-damage repairs with free diagnosis.

12-month warranty10,000+ repairsDell-certified engineerSame-day repair target

Dell laptop repair, carried out by a Dell-certified engineer with 10+ years' experience and over 10,000 repairs behind them. Post your Dell to us from anywhere in the UK — or, inside London, book an on-site visit — and we diagnose the fault free, quote you a clear itemised price, and aim to repair it the same day it arrives. Every repair includes a complimentary internal dust and fan clean, and is backed by a 12-month warranty.

We repair every current Dell line: XPS, Latitude, Inspiron, Vostro, Precision, Alienware, G-Series and the newer Dell, Dell Plus, Dell Premium and Dell Pro families. Cracked screens, swollen batteries, dead keyboards, no-power and won't-boot faults, liquid damage, overheating and thermal throttling — all handled in-house, with genuine-grade parts quoted at cost before any work begins.

Dell XPS (13 / 14 / 15 / 16 / 17)

  • Cracked or flickering OLED/InfinityEdge display panels
  • Swollen batteries lifting the trackpad or base
  • No power / won't charge — failed charging circuit or USB-C port
  • Coil whine, fan noise and thermal throttling under load
  • Capacitive function-row and touchpad faults

Dell Latitude (3000 / 5000 / 7000 / 9000)

  • Keyboard and trackpoint failures from heavy daily use
  • Battery health degradation and won't-charge faults
  • Hinge and lid-cable damage causing screen flicker
  • Docking, USB-C and Thunderbolt port faults
  • No-boot and BIOS / firmware corruption

Dell Inspiron (14 / 15 / 16)

  • Cracked screens and dead backlights
  • Spill-damaged keyboards and sticky keys
  • Slow performance, crashes and Windows reinstalls
  • DC-jack and charging-board failures
  • Overheating from clogged fans and dried thermal paste

Alienware & Dell G-Series (gaming)

  • Overheating, throttling and loud fans — CPU/GPU repaste (liquid metal on request)
  • GPU artefacting and display-output faults
  • Failed charging bricks and power-delivery boards
  • RGB keyboard and key-cluster replacements
  • Full strip-down service for dust-clogged cooling

Dell-certified engineer

Your Dell is repaired by an engineer certified on Dell hardware, not a general shop — 10+ years and 10,000+ repairs across XPS, Latitude, Inspiron and Alienware.

Free diagnosis, honest quote

We examine your Dell free the day it arrives and send an itemised quote. Don't want to proceed? Pay return postage only — no diagnosis charge.

Genuine-grade parts at cost

Screens, batteries and keyboards matched to your exact Dell model, quoted at the price we source them — flat £50 labour on standard repairs.

Same-day target, 12-month warranty

Most Dell repairs are turned around the day they arrive, posted back tracked and insured, with a free internal clean and a 12-month warranty.

Frequently asked questions

How much does a Dell laptop repair cost?

Diagnosis is always free. Standard Dell repairs are a flat £50 labour charge plus any parts at the price we source them — quoted to you before any work begins. CPU/GPU repasting on Alienware and G-Series starts at £75. If you decline the quote, you pay return postage only.

Are you an official Dell repair centre?

We're an independent repair service whose engineer is Dell-certified, with 10+ years and 10,000+ repairs. We're not affiliated with Dell Technologies. For in-warranty faults you can also go to Dell directly; many customers come to us for out-of-warranty repairs, accidental damage, or to skip the phone queues.

Will repairing my Dell void the manufacturer warranty?

Only the specific repair sits outside Dell's warranty — the rest of the laptop is unaffected. Our work is covered by our own 12-month warranty on the parts we fit and the labour. If your Dell is still in warranty for the fault, we'll tell you honestly whether to use that instead.

Which Dell models do you repair?

All current lines — XPS, Latitude, Inspiron, Vostro, Precision, Alienware, G-Series and the newer Dell, Dell Plus, Dell Premium and Dell Pro families. If you can't see your exact model, pick the closest or just book — diagnosis is free and we'll confirm.

My Dell XPS battery has swollen and lifted the trackpad — is that dangerous?

Yes. A swollen battery is a fire and pressure risk and is common on the XPS 13/15. Power it off, unplug it, don't charge it, and post it to us as soon as you can. We handle and dispose of swollen cells safely and fit a genuine-grade replacement.

Do you repair Dell laptops by post across the UK?

Yes. Mail-in repair is our core service — you book online, pay for insured Royal Mail Special Delivery postage, and we email a prepaid label. Inside London you can also book an on-site visit instead. Either way diagnosis is free.

How long does a Dell repair take?

We aim to repair every Dell the same day it arrives. Timing can depend on parts availability for less common models or faults — we always tell you up front in the quote.